Introduction
This notice applies across all websites that we own and operate and all services we provide, including our online and and offline research and talent management services, and any other apps or services we may offer (for example, events or training). For the purpose of this notice, we’ll just call them our ‘services’.
When we say ‘personal data’ we mean identifiable information about you, like your name, email, address, telephone number, any documents you may have sent us, your bank account details and payment information (if you work for us or as a contractor or associate to one of our clients), queries, community comments, any history or copy of interaction we have had and simular normal business communication. If you can’t be identified (for example, when personal data has been aggregated and anonymised for the purpose of, for example, a report or research work) then this notice doesn’t apply. We treat that data as securely and careful as your ‘personal data’ but by virtue of it being anonymised and related to subjects like salary surveys and trends in the market, this privacy policy isn’t relevant as no individual is ever identified because personally identifable data isn't required to produce such reports.
We may need to update this notice from time to time. Where a change is significant, we’ll make sure we let you know – usually by sending you an email.
You can read the whole notice below, or if you haven’t got much time, we have added some headings we hope you find helpful. If not, we are always available to answer questions at privacy@consultingpoint.com
Last updated: May 2018
Here is a summary of some of the key changes we made to our privacy policy recently:
Navigation: We split the privacy notice into clear and defined sections so that it’s more user-friendly and easier to navigate to the information you need.
Consulting Point: We clarified who Consulting Point is, and where we are headquartered.
Principles: We’re using the update to our privacy notice as an opportunity to introduce the key principles that guide our approach to data protection – namely: Transparency, Enablement, Security and Stewardship. They’re at the heart of everything we do relating to personal data.
Collection and Use: We’ve provided more information about the ways we collect personal data about you, who we collect that data from, and how we intend to use it.
Cookies: We’ve introduced a new cookie notice to provide more detail on the cookies that we use and how they impact the user experience.
Sharing: We’ve been more prescriptive about who we share your personal data with, which includes other Consulting Point Group companies, third party service providers and partners, regulators, an actual or potential buyer or where required by law.
Security: We’ve restated our commitment to protecting your personal data using appropriate technical and organisational measures.
Data Subject Rights: We’ve set out in more detail all rights individuals have in relation to their personal data and how those rights can be exercised.
Who are ‘we’?
When we refer to ‘we’ (or ‘our’ or ‘us’), that means Consulting Point (Holdings) Limited and all its wholly owned subsidiaries. Our headquarters are in London, UK but we operate and have offices all over the world. Address details for all Consulting Point offices are available on our contact page.
We provide Talent Strategy services to our global client base of Management Consulting firms and other companies with an commercial interest in the consulting arena. We assist those firms with research insights in staffing and also introduce them to staff. We also inform and introduce people to those firms.
For European Union data protection purposes, when we act as a controller in relation to your personal data, Consulting Point Executive Search and Selection Limited (company number 04883227) is our representative in the European Union.
Our principles of data protection
Our approach to data protection is built around four key principles. They’re at the heart of everything we do relating to personal data.
Transparency: We take a human approach to how we process personal data by being open, honest and transparent.
Enablement: We enable connections and efficient use of personal data to empower productivity and growth.
Security: We champion industry leading approaches to securing the personal data entrusted to us.
Stewardship: We accept the responsibility that comes with processing personal data.
How we collect your data
When you visit our websites or use our services, we collect personal data. The ways we collect it can be broadly categorised into the following:
Information you provide to us directly: When you visit or use some parts of our websites and/or interact with our services via one of our employees, we might ask you to provide personal data to us. For example, we ask for your contact information when such as mobile phone or email address when you respond to a job advert or an email concerning employment, or we may record publicially available information about you from publilc or social forums such as LinkedIN or other professional sources. If you don’t want to provide us with personal data, you don’t have to, but it might mean you can’t make use of some of our services.
Information we collect automatically: We collect some information about you automatically when you visit our websites or use our services, like your IP address and device type. We also collect information when you navigate through our websites and services, including what pages you looked at and what links you clicked on. This information is useful for us as it helps us get a better understanding of how you’re using our websites and services so that we can continue to provide the best experience possible (e.g., by personalising the content you see).
Some of this information is collected using cookies and similar tracking technologies. If you want to find out more about the types of cookies we use, why, and how you can control them, take a look at our cookie notice.
Information we get from third parties: The majority of information we collect, we collect directly from you. Sometimes we might collect personal data about you from other sources, such as publicly available materials or trusted third parties like our marketing and research partners. We use this information to supplement the personal data we already hold about you, in order to better inform, personalise and improve our services, and to validate the personal data you provide.
Where we collect personal data, we’ll only process it:
· to perform a contract with you, or
· where we have legitimate interests to process the personal data and they’re not overridden by your rights, or
· in accordance with a legal obligation, or
· where we have your consent.
If we don’t collect your personal data, we may be unable to provide you with all our services, and some functions and features on our websites or services may not be available to you.
If you’re someone who doesn’t have a relationship with us but is contacted by us because you have made your personal information publically available then you can choose to intereact with us knowing that we will safe gaurd your personal data or ask us to remove your personal data immeditely.
How we use your data
First and foremost, we use your personal data to operate our business and provide you with any services you’ve requested or that you would like us to perform on your behalf, and to manage our relationship with you. We also use your personal data for other purposes, which may include the following:
To communicate with you. This may include:
- providing you with information you’ve requested from us (like interesting opportunites or information relating to companies) or information we are required to send to you.
- Normal professioanl communication concerning our relationhip and companies that we introduce you to (such as interviews and feedback)
- operational communications, like changes to our websites and services, security updates, or assistance with using our websites and services
- marketing communications (about Consulting Point or another product or service we think you might be interested in) in accordance with your marketing preferences
- asking you for feedback or to take part in any research we are conducting (which we may engage a third party to assist with).
To support you: This may include assisting with the resolution of technical support issues or other issues relating to the websites or services, whether by email, in-app support or otherwise.
To enhance our websites and services and develop new ones: For example, by tracking and monitoring your use of websites and services so we can keep improving, or by carrying out technical analysis of our websites and services so that we can optimise your user experience and provide you with more efficient tools.
To protect: So that we can detect and prevent any fraudulent or malicious activity, and make sure that everyone is using our websites and services fairly and in accordance with our terms of use.
To market to you: In addition to sending you marketing communications, we may also use your personal data to display targeted advertising to you online – through our own websites and services or through third party websites and their platforms.
To analyse, aggregate and report: We may use the personal data we collect about you and other users of our websites and services (whether obtained directly or from third parties) to produce aggregated and anonymised analytics and reports, which we may share publicly or with third parties. Examples of this might be a salary survey or a diversity report. All reports are produced without the need for any personally identifable information being made available or used in the production.
How we can share your data
There will be times when we need to share your personal data with third parties. We will only disclose your personal data to:
other companies in the Consulting Point group of companies
- third party service providers and partners who assist and enable us to use the personal data to, for example, support delivery of or provide functionality on the website or services, or interact with system such as interview arrangement or applicant tracker systems.
- regulators, law enforcement bodies, government agencies, courts or other third parties where we think it’s necessary to comply with applicable laws or regulations, or to exercise, establish or defend our legal rights. Where possible and appropriate, we will notify you of this type of disclosure
- an actual or potential buyer (and its agents and advisers) in connection with an actual or proposed purchase, merger or acquisition of any part of our business
- other people where we have your consent.
International Data Transfers
When we share data, it may be transferred to, and processed in, countries other than the country you live in. All of our servers and data centres are located in the UK. These countries may have laws different to what you’re used to. Rest assured, where we disclose personal data to a third party in another country, we put safeguards in place to ensure your personal data remains protected.
For individuals in the European Economic Area (EEA), this means that your data may be transferred outside of the EEA. Where your personal data is transferred outside the EEA, it will only be transferred to countries that have been identified as providing adequate protection for EEA data (like New Zealand), or to a third party where we have approved transfer mechanisms in place to protect your personal data – i.e., by entering into the European Commission’s Standard Contractual Clauses, or by ensuring the entity is Privacy Shield certified (for transfers to US-based third parties). For further information, please contact us using the details set out in the Contact us section below.
Security
Security is a priority for us when it comes to your personal data. We’re committed to protecting your personal data and have appropriate technical and organisational measures in place to make sure that happens.
Retention
The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal requirements.
We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, we’ll make sure it’s deleted or anonymised.
Your rights
It’s your personal data and you have certain rights relating to it. When it comes to marketing communications, you can ask us not to send you these at any time – just follow the unsubscribe instructions contained in any marketing communication, or send your request to privacy@ConsultingPoint.com.
You also have rights to:
- know what personal data we hold about you, and to make sure it’s correct and up to date
- request a copy of your personal data, or ask us to restrict processing your personal data or delete it
- object to our continued processing of your personal data
You can exercise these rights at any time by sending an email to privacy@ConsultingPoint.com.
If you’re not happy with how we are processing your personal data, please let us know by sending an email to privacy@ConsultingPoint.com. We will review and investigate your complaint, and try to get back to you within a reasonable time frame. You can also complain to your local data protection authority. They will be able to advise you how to submit a complaint.
How to contact us
We’re always keen to hear from you. If you’re curious about what personal data we hold about you or you have a question or feedback for us on this notice, our websites or services, please get in touch.
As a technology led company, we prefer to communicate with you by email – this ensures that you’re put in contact with the right person, in the right location, and in accordance with any regulatory time frames.
Our email is privacy@ConsultingPoint.com